Returns Policy
You can return new, unopened items within 30 days of delivery for a full refund.
Expect to receive your refund within four weeks of the package being handed over to the sender, but in many cases you will receive your refund sooner. This time period includes the shipping time it takes for us to receive the returned item from the sender (5 to 10 business days), the time it takes for us to process the returned item after we receive it (3 to 5 business days), and the time it takes for your bank to process our refund request (5 to 10 business days).
If you need to return an item, download the Return or Exchange Form. Send the item to the address provided. We will notify you by email of your refund once we have received and processed the returned item.
Return / Exchange Form
To return or exchange a product, please download, complete and include the form below in your package:
📄 Download Return / Exchange Form (PDF)
Shipping
We can ship to any address in Europe. Shipping to European Union countries is free. Your order will be shipped the same day if ordered before 4pm.
Delivery, depending on which country you are in, takes from 5 working days to 14 working days.
You can return new, unopened items within 30 days of delivery for a full refund.
Expect to receive your refund within four weeks of the package being handed over to the sender, but in many cases you will receive your refund sooner. This time period includes the shipping time it takes for us to receive the returned item from the sender (5 to 10 business days), the time it takes for us to process the returned item after we receive it (3 to 5 business days), and the time it takes for your bank to process our refund request (5 to 10 business days).
If you need to return an item, download the Return or Exchange Form. Send the item to the address provided. We will notify you by email of your refund once we have received and processed the returned item.
Return / Exchange Form
To return or exchange a product, please download, complete and include the form below in your package:
📄 Download Return / Exchange Form (PDF)
Shipping
We can ship to any address in Europe. Shipping to European Union countries is free. Your order will be shipped the same day if ordered before 4pm.
Delivery, depending on which country you are in, takes from 5 working days to 14 working days.
